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Roaming stopped working in Spain after two weeks

TomC7838
Newcomer

Hi, all was working fine for the past 2 weeks but since yesterday roaming is no longer working from Spain, according to the dashboard I still have 6.5GB of roaming data left, anyone else have this issue or know how to fix it?

1 REPLY 1

dalyer
The Legend
The Legend

What has stopped working? Mobile data, calls/texts, everything?

Do you still have a connection to a local network? 

If not can you re-establish one and then does anything work?

Unfortunately many people still seem to have problems when trying to use roaming services for some reason and nobody from 48 has ever explained why or provided a guaranteed fix.

As such, the usual generic advice for roaming issues applies...

If your SIM predates January 2023 then maybe get a replacement in case it helps with roaming issues: 

It may be worthwhile reviewing these two threads in case any of the suggestions help to avoid roaming problems:

If you still have problems then you'll probably need to contact 48 support for further assistance.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.