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Problem with network

kaylakatie
Newcomer

‎24-11-2020 04:44 PM

I have a Huawei phone model MRD-LX1.  It keeps saying i am on the Tesco network even though i am with the 48 network.  I keep following the steps to re configure my phone and it goes straight back to tesco mobile network.  This is a nightmare and i am considering going to tesco network.

 

I have problems using my mobile data and the wifi. 

 

please help it is so frustrating

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1 REPLY 1

dalyer
The Legend
The Legend

‎24-11-2020 05:04 PM

Some phones simply display the wrong name for "virtual" networks such as Tesco, 48, GoMo, Lyca etc.
If everything else is working ok then just ignore it as it's just a cosmetic display issue and won't mean any increased costs or other issues.

For mobile data to work you need to configure your internet/APN settings.
See here

https://community.48months.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M...

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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