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Power outages

JoanneP4855
Newcomer
My phone does not work whenever there we have a power outage. I understand that wifi will be gone when power goes, but I get no phone signal at all or option to go on my data. I am concerned about the storm on Friday that the power will go again and myself and my husband will be without phones. I use 48 for both my personal and work phones. Is there any way around this issue?
10 REPLIES 10

Where are you located?

If your local area is still affected by the storm damage then maybe it's outside of 48's control?

But you're talking about coverage dropping out which sounds like a completely different issue?

If you need to contact 48 support about this then see the links in my signature below?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.