Outlook not working
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18-06-2017 01:04 PM
Good morning all, wishing every father in the group a happy father's day in Jesus name.Hi all, I can't access my emails via outlook on my Vodafone smart ultra 7 for 2 days. It is requesting me to login with password but even though I changed it the problem persists. I have contacted the Google team and they instructed me to clear cache, reset password, clear data etc. I followed all these but no change. They say it the internet provider. As an aside my partner has the same problem with the same phone with her gmail a/c and is also with 48. Any help would be much appreciated. Cheers
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18-06-2017 01:13 PM - edited 18-06-2017 01:49 PM
If you can get to outlook/Gmail but it's asking you to login then I don't see how that's a 48 issue regardless of what Google say.
Does internet access work ok generally?
If so then it's not a 48 problem.
Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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18-06-2017 08:50 PM
Did that help at all @gormanhead?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
