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Not recieving my 3gb of data .....why?

ericoerico
Newcomer
Anyone know why I am not recieving my 3gb of data since it was raised.
3 REPLIES 3

cigg
Newcomer

What do you mean by "not receiving" your data allowance?

And what do you mean by "raised"?

 

Do you mean that your data allowance is not appearing on your My 48 account page?

Or do you mean that data is simply not working?

If the latter then have you configured your internet settings for data to work?

Read and follow these instructions carefully to do this:

 

http://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

 

If that's not the problem then please post back to clarify what exactly is the problem.

If necessary contact 48 support via the link in my signature below.

 

Hope this helps.

Sorry - that was me posting but under the wrong account! 🙂 

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help at all @ericoerico?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.