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No web service


Hey, I haven't had service for the last few days other then when I can get wifi. Did all the usual troubleshooting, but no change. Had hoped it would return as suddenly as it was lost. Anyone else experienced this recently? 


The Legend
The Legend

I presume by "no web service" you mean that mobile data isn't working for you?

Do calls and texts work ok?

Do you have an active membership and a non-zero data balance?

Could you have used up your data allowance?

If so then you'll need to buy a data add-on or use Flexi Data to get more data to use for the remainder of the membership month:

Maybe try getting the APN settings afresh?

Text "APN" to 50048 and follow the instructions:

If that doesn't help then you'll probably need to contact 48 support for further assistance.

See the link in my signature below or email them at

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email ( or phone.