02-12-2023 11:18 AM - last edited on 02-12-2023 12:18 PM by dalyer
02-12-2023 11:37 AM - edited 02-12-2023 11:37 AM
What exactly do you mean by "recharge"?
What did you buy? Membership, add-on, cash credit?
What does your My48 account Dashboard say about your current membership status?
What does your Transactions page say about recent payments?
Remember that if you use up your membership data allowance before the membership has run its full monthly course then buying a new membership will not help. It will stack on your account to kick in when the current membership eventually expires. In that case you need to buy a data add-on to continue using data during the current membership month:
If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com