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Money deduct but didn’t recharge

Shoaibj0609
Newcomer
Mani boys from my account 7.99 and 7.99 at all I don’t know what’s wrong. I need this recharge as soon as possible. I’m at work.
2 REPLIES 2

Shoaibj0609
Newcomer
Transaction €7.99 and twice has been deducted from my account about 15 minutes ago, but I can’t still not recharged it still says balance not recharged. I don’t know what’s the problem would you please have a look and fix it?

Your posts are a bit confusing.

What does this mean? 

> Mani boys from my account 7.99 and 7.99 at all

> Transaction €7.99 and twice has been deducted from my account

What exactly does your Transactions page say about your recent payments?

What does your My48 account dashboard say about your current membership plan status? 

Where exactly is it saying "balance not recharged -?

What exactly is/isn't working? 

Connection to the 48 network - i.e. signal bars?

Incoming/outgoing calls? 

Incoming/outgoing texts? 

Mobile data? 

When was everything working ok last?

Is this anything to do with your previous post here? 

You'll probably need to contact 48 support for assistance with this. 

They don't generally monitor or respond to posts here on the Community Forum.

You need to contact them yourself. 

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email ([email protected]).