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Mobile data not working

CerenOnderB1358
Newcomer

my internet doesnt work. no service please fix it

1 REPLY 1

dalyer
The Legend
The Legend

Do you have an active membership plan? 

What exactly do you mean by "no service"?

Do you have a connection to the 48 network i.e. signal bars?

Are calls and texts working ok?

Did mobile data ever work for you? 

Did you ever configure your APN settings for mobile data to work? 

Text "APN" to 50048 and follow the instructions here to do this: 

If that doesn't help then you'll need to post back with more information or contact 48 support for further assistance.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.