48 Community

roscommon12345 · ‎28-08-2017

Hi , i have a problem with mobile data. I've tried manually unlock it and everything but nothing seems to be working

dalyer · ‎28-08-2017

Manually unlock what?
For data to work your internet settings need to be configured correctly.
See here

http://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎29-08-2017

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

cesar · ‎31-08-2017

I just bough a new phone name black view smartphone an and I cannot receive the data for internet pls help
Tks

dalyer · ‎31-08-2017

As I said above for a new phone you need to configure the internet/APN settings and these instructions explain how to do this:

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎01-09-2017

Did that help at all @cesar?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.