Internet not working
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28-03-2024 03:29 PM - edited 28-03-2024 03:45 PM
I have bought a plan but my internet is not working. Calls and texts work. The apn is correct.
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28-03-2024 04:50 PM
Did mobile data ever work ok for you?
Are you sure that you have a non-zero data allowance balance?
Your My48 account Dashboard should clarify:
Are you absolutely sure that the APN is configured correctly?
Text "APN" to 50048 and follow the instructions to make sure that it is:
If that still doesn't help then you'll need to contact 48 support for further assistance.
See the links in my signature below.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
