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Internet add on

nikkinoodles
Newcomer

‎31-10-2019 02:50 AM

I bought 4 add ones and only got two??
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2 REPLIES 2

dalyer
The Legend
The Legend

‎31-10-2019 11:17 AM

What exactly does your My History page show for recent payments/purchases?

 

https://www.48months.ie/my-48/my-history

 

What does your My 48 home page say about add-ons on your account?

 

https://www.48months.ie/my-48

 

If there is a discrepancy between the two then you need to contact 48 support and ask them to investigate and fix the issue.

See the link in my signature below.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎31-10-2019 02:45 PM

Did that help at all @nikkinoodles ?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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