I can't pay for the plan

[OleksandrH3605]

Hello,

I can't pay for my plan using credit.

I get an error (see attached screenshot).

Please check.

Kind regards,

Oleksandr Kisorets

[dalyer]

Your screenshot isn't displaying. 

What is the error message? 

When were you last able to successfully buy a membership plan?

Is your payment card still valid and not frozen via your online banking?

If you need to contact 48 support about this then see the links in my signature below.

[OleksandrH3605]

"Is your payment card still valid and not frozen via your online banking?" - I don't understand you, why did you decide that I pay by card? Did I tell you about this anywhere? I told you that I pay with my credit. I have a credit of 13.02 euros on my balance (48.ie). I don't need to pay by card.

Message - "Oops, Something went wrong. Please contact care."

[dalyer]

You'll have to contact 48 support for further assistance with this issue.

Which is what the error message already says.

[OleksandrH3605]

Sorry, Dalyery, this is the first time I've seen 48.ie do something stupid like create a chat community. If you hadn't written about it, I'd have thought you were a 48.IE employee. 

I also wrote my texts without any rudeness whatsoever; I simply stated a fact. Sorry Dalyery if this offended you.

[dalyer]

> this is the first time I've seen 48.ie do something stupid like create a chat community

I don't understand what you mean. 

The Community Forum has existed for many years. 

• https://48.ie/help

... check out the 48 Community (our favourite spot) for tips and discussions from 48 users.