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Declined

MaggieR8367
Newcomer
I have added money to account and want to be reissued with data
1 REPLY 1

dalyer
The Legend
The Legend

What does the subject line "Declined" mean?

What exactly is the problem that you're experiencing?

It's not clear from your post.

Adding money/cash credit to your account doesn't buy any mobile data allowance. 

It just tops up your cash credit balance. 

What membership plan are you on? 

If it's the €12.99 plan then that comes with unlimited Irish national mobile data allowance so you shouldn't need to buy more. 

If you're on a legacy cheaper plan with limited mobile data allowance and you've used that up then you'll need to buy a mobile data add-on to continue using mobile data until the end of the membership plan month. 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).