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Check balance credit and available internet

I can’t check how much internet I do have and I can’t even add more credit.
1 REPLY 1

dalyer
The Legend
The Legend

What do you mean? 

Doesn't your My48 account Dashboard show something like this? 

Screenshot_20241021-095856.png

If you're on the €12.99 plan then you have unlimited data with no Fair Usage Policy cap since August 2024.

What happens when you try to buy a new membership via your My48 account? 

Screenshot_20241021-095913.png

Any error messages? 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.