Well then there must be something configured incorrectly. You'll need to post your settings here for review - ideally screenshots. Or else contact 48 support.
Hope this helps.
I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Any update @mitzyevan? Did you get it sorted? Did you contact 48 support?
I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
What was the problem in the end? It might help others with the same problem.
I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.