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Calls and Internet not working, texts do

jeffrey_c
Newcomer

‎02-10-2017 04:55 PM

My calls and mobile Internet stopped working out of the blue yesterday. I can receive a call and send one but there is no sound on either end. Data is not connecting at all. Texts are working.

Many thanks
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2 REPLIES 2

dalyer
The Legend
The Legend

‎02-10-2017 05:08 PM

You'll probably need to contact 48 support to see what they can do about this.
I don't think that anybody on the community forum can do anything about it unfortunately.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎03-10-2017 04:14 PM

Were 48 support able to help at all @jeffrey_c?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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