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Bought 2GB additional roaming data but it's gone already

SaraG5920
Newcomer

‎12-09-2025 04:29 PM - last edited on ‎12-09-2025 06:11 PM by The Legend

Hello, I just paid for 2 more gb of the roaming data, and the moment it added up, it says I've used it. I haven't I'm on wifi. I just wanted data if I have to go out. So I don't know if it's a bug of the website. 

1 person had this problem.
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dalyer
The Legend
The Legend

‎12-09-2025 06:10 PM

You'll probably need to contact 48 support about this.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).
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