Auto-renewal failed.
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22-10-2024 12:28 AM
Auto-renewal failed. No phone or data service from 2am to 1240pm. No grace period. Just unceremoniously cut off. Nothing to do with availability of funds. Just an error in 48 systems. This, coupled with persistent roaming issues across several EU countries and the UK since I first signed up to 48 about three years ago, makes me finally want to change provider. I intend to do this before the next renewal. I've had enough.
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22-10-2024 12:42 AM - edited 22-10-2024 12:42 AM
Yes - there was a confirmed issue with some or all auto-renewals and payments in the past few days.
See here:
Still not sure if it's all been rectified yet.
Communication from 48 support on this issue could be a lot better to be honest... ☹️
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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