Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Auto-renewal failed - how to re-enable it?

Kenb5925
Newcomer

‎13-12-2023 12:37 PM - last edited on ‎13-12-2023 04:51 PM by The Legend

How do I re activate my direct debit which was declined a few days ago

3 people had this problem.
0 Likes
1 REPLY 1

dalyer
The Legend
The Legend

‎13-12-2023 03:26 PM - edited ‎13-12-2023 05:10 PM

Make sure that your registered card details are correct and that membership plan auto-renewal is enabled:

However if your membership didn't auto-renew for this month then you may need to buy it manually this time before auto-renewal kicks in again next time it needs to be renewed:

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes