Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

5G speed throttling?

JohnB3091
Visitor

‎01-11-2024 08:08 AM - last edited on ‎01-11-2024 08:54 AM by The Legend

I would like to know if 48's 5G data speeds are restricted from what speeds are available. Any answers would be welcome. Thanks.

1 person had this problem.
0 Likes
4 REPLIES 4

dalyer
The Legend
The Legend

‎01-11-2024 08:54 AM

Why do you suspect that throttling is employed?

There's nothing in the terms and conditions about throttling.

You'll probably have to ask 48 support about this. 

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes

JohnB3091
Visitor
In response to dalyer

‎01-11-2024 11:20 AM

Hi, I am asking because of the following segment in their Terms and Conditions:

The estimated maximum upload and download speeds achievable at least once in any 24 hour period in realistic usage conditions (the "Contractual Estimated Maximum Upload and Download Speeds") under your agreement (per technology) made available are as follows:

 Estimated max. (download)Estimated max. (upload)
3G2.5Mbps0.49Mbps
4G10Mbps2.8Mbps
5G25Mbps5Mbps
0 Likes

dalyer
The Legend
The Legend
In response to JohnB3091

‎01-11-2024 11:32 AM

Thanks - but what does that have to do with throttling?

Did you contact 48 support to ask them about this?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes

JohnB3091
Visitor

‎01-11-2024 12:06 PM

I will do but when I got between 300 and 400 Mbps last week in a 5G enabled area and see that 48.ie are talking about an estimated Max of 25Mbps I thought it was a reasonable question to ask in the forum to see if anyone had an answer. Do you not think so?

1 Like