48 Community

emerwalshe · ‎27-07-2017

It says my 3G is full but when I turn it on and go to use the internet it says I have no internet connection when I just purchased new mobile data?

dalyer · ‎27-07-2017

Are your internet settings correct?

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

Did it ever work for you before?
Dial *100*8# and hit call - what comes back?
Do you have an active membership?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

emerwalshe · ‎27-07-2017

It has always worked up until I went on holidays and hasn't worked since I came home yesterday and yes my membership is active

dalyer · ‎27-07-2017

You probably need to reconfigure your internet settings.

Some people have reported data not working having been roaming abroad.

Do calls and texts work OK?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

emerwalshe · ‎27-07-2017

It comes back saying I have full mobile data

emerwalshe · ‎27-07-2017

Yes calls and texts are perfect,! How do I do that

dalyer · ‎27-07-2017

Read the link that I posted above.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎27-07-2017

Did that help at all @emerwalshe?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

emerwalshe · ‎30-07-2017

Yes it did thank you

dalyer · ‎30-07-2017

Glad it helped.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

48 Community

3g