Some online services will be unavailable between 12:00am and 7:00am on 23 July while we carry out essential maintenance.
The work is taking place overnight to minimise disruption.
Your mobile service won't be affected
You can still use:
If you're on Auto Renew or already have a queued plan, everything will continue as normal.
Online services unavailable during this time
You won't be able to:
- Sign in to My48 on the web or app
- Buy a plan, top up or purchase add-ons
- Access other online account services
We expect all services to resume by 7:00am.
Travelling abroad?
Roaming welcome texts may be delayed during the maintenance window. This won't affect your ability to use calls, texts or mobile data while abroad.
If the maintenance takes longer than expected, we'll update this page with the latest information.
Thanks for your patience while we make these improvements.
