In that case you should log a support query asking 48 support what the problem is and why neither of you received the kickback credit.
I'm assuming you chose to be paid in credit and not cash which is only paid out quarterly? And that you ordered the SIM through the kickback page
https://www.48months.ie/kickback/spread
and not as a regular new SIM here:
https://www.48months.ie/free-sim
Your My Kickback page should show the new SIM if it's a kickback SIM.
http://www.48months.ie/kickback/your-kickback
Hope this helps.
Your friend may not get their kickback reward until later depending on what option they chose.
See the kickback info here:
http://www.48months.ie/kickback/what-is
If you got a kickback SIM, registered it and bought membership then you should have received your kickback credit immediately.
http://www.48months.ie/kickback/joins
If not then you may need to contact 48 support to clarify matters:
http://www.48months.ie/help#ask-a-48-agent
Are you/your friend sure that it was a kickback SIM and not a regular SIM unrelated to the kickback scheme?
Hope this helps.
@natotayto92 wrote:
Im still waiting to be instantly credited and so is my bud. We got Don membership, so tell me what to do 48?
Hey
You will need to contact the care crew here http://www.48months.ie/help#ask-a-48-agent.
Damian
Any update?
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