My48 app is free self-service option that makes it easier than ever for you to stay in control and manage your account while on the go.
If you already have the My48 app downloaded and have auto update enabled then your phone will look after your update for you. To update the My48 app manually then it’s available for you to download here on Android and here on IOS .
It’s easy to use, and lets you do stuff like:
Troubleshooting
If you’re having issues with the My48 app, then we'd suggest trying the following:
If none of the above sorts your issue then please get in touch with a member of our Care Crew who'll look into this further for you.
While you're here, check out our "Featured Topics" below.
Our Troubleshooting Guide and Knowledgebase contain help and support articles and popular questions to help you as a 48 customer.