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Re: Live chat

The Legend
Posts: 15,797
‎02-10-2020 03:03 PM
Did you configure your internet/APN settings?

I am not a 48 employee so if you need to contact 48 support then please see here.
Posted from Generic Android 2.0
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Re: Live chat

Newcomer
Posts: 1
‎10-10-2020 04:18 PM
Hi
Posted from Huawei VOG-L09
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Re: Live chat

The Legend
Posts: 15,797
‎10-10-2020 05:48 PM

@PasangTenjeeS8072 wrote:
Hi

 

Did you mean to post a question?


I am not a 48 employee so if you need to contact 48 support then please see here.
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Re: Live chat

Newcomer
Posts: 1
‎19-10-2020 09:31 PM
 
Posted from Apple iPhone
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Re: Live chat

The Legend
Posts: 15,797
‎19-10-2020 09:57 PM

Your post is blank @SarahOD1641  - did you mean to ask a question?


I am not a 48 employee so if you need to contact 48 support then please see here.
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Re: Live chat

Newcomer
Posts: 2
‎19-10-2020 10:00 PM
Hi just wondering I have registered and awaiting my number do I have to change to my 48sim card?
Posted from Generic Android 2.0
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Re: Live chat

The Legend
Posts: 15,797
‎19-10-2020 10:26 PM
What do you mean "awaiting your number"?
Do you mean that you requested your number to be ported from your old provider to 48?
Did you receive the porting security PIN by text message to your old SIM?
Did you enter it into the porting request form?
Is your number ported yet?
Your phone number is displayed on your My48 account under details or settings.
If your SIM is activated you can put it into your phone and try it out.
But if you didn't get the porting security PIN text then you'll probably want to keep the old provider's SIM in for the moment.

Hope this helps.

I am not a 48 employee so if you need to contact 48 support then please see here.
Posted from Generic Android 2.0
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Re: Live chat

Newcomer
Posts: 2
‎20-10-2020 11:37 AM

Hi How long does porting take? mine has been porting since 8.15 this morning ?

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Re: Live chat

The Legend
Posts: 15,797
‎20-10-2020 01:06 PM
Shouldn't take that long.
You probably need to contact 48 support and see what's holding things up.

Hope this helps.

I am not a 48 employee so if you need to contact 48 support then please see here.
Posted from Generic Android 2.0
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Re: Live chat

Newcomer
Posts: 2
‎20-10-2020 09:53 PM

Hi, tryed twice to transfer number but didnt went true,paid already but cant transfer

Posted from Samsung SM-J810Y
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