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What is the customer care number

Anon
Posts: 0
‎18-07-2014 03:56 AM
What is the customer care number or email?
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Re: What is the customer care number

[ Edited ]
The Legend
Posts: 16,399
‎18-07-2014 08:35 AM

There is no customer care number.
You submit help requests online:

 

How to get help

You can also email

support@48months.zendesk.com

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

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Posted from Generic Android 4.1
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Re: What is the customer care number

[ Edited ]
The Legend
Posts: 16,399
‎18-07-2014 08:35 AM

There is no customer care number.
You submit help requests online:

 

How to get help

You can also email

support@48months.zendesk.com

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 4.1
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Re: What is the customer care number

Newcomer
Posts: 1
‎24-11-2019 10:50 PM
I need to buy the Don , having problem
Posted from Huawei CUN-L01
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Re: What is the customer care number

The Legend
Posts: 16,399
‎24-11-2019 10:52 PM
What exactly are you doing?
What problem?
What exactly happens?
Any error message?

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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Re: What is the customer care number

Newcomer
Posts: 2
‎01-12-2019 03:30 PM
I've sent numerous emails to them no reply my top up didn't go on my phone
Posted from Generic Android 2.0
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Re: What is the customer care number

The Legend
Posts: 16,399
‎01-12-2019 03:41 PM
Emails to what address?
Did you contact them using the link in my signature below?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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Re: What is the customer care number

Newcomer
Posts: 2
‎01-12-2019 03:45 PM
Sent them to the one on theyr page x
Posted from Generic Android 2.0
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Re: What is the customer care number

The Legend
Posts: 16,399
‎01-12-2019 03:48 PM
What do your mean by "their page"?
What email address did you send email to?

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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Re: What is the customer care number

Newcomer
Posts: 2
‎06-10-2020 11:52 AM

what chat facility - the link you posted goes back to the home page??? and their contact us web chat section does have any link to web chat !!!

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Re: What is the customer care number

The Legend
Posts: 16,399
‎06-10-2020 01:24 PM
The web chat appears on multiple pages when available.
E.g. here: https://48.ie/my48 - bottom right of the page.
Unfortunately the chat link seems to appear and disappear randomly and is missing a lot of the time so you need to keep trying/refreshing if you don't see it at first.

If you're referring to the link in my signature then, as I have posted several times already, the new site does not allow me to edit my signature to correct this link.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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