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Newcomer
Posts: 2
‎15-08-2017 07:30 PM
I changed my phone and had to re log in to 48 but it won't recognise any of my email addresses to reset my password.
Posted from Apple iPhone
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Re: Log in

Newcomer
Posts: 2
‎15-08-2017 07:30 PM
 
Posted from Apple iPhone
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Re: Log in

The Legend
Posts: 16,480
‎15-08-2017 09:22 PM

There is only one email address associated with your 48 account.

If you have access to that then the "forgot my password" option should send a password reset link to that address.

Are you saying that this does not happen?

Or do you no longer have access to the email address that you originally registered on 48 with?

 

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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Re: Log in

The Legend
Posts: 16,480
‎16-08-2017 09:42 AM

Did that help at all @paulhk?


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Xiaomi Redmi Note 3
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Re: Log in

Newcomer
Posts: 1
‎06-05-2021 09:32 PM
 
Posted from Generic Android 2.0
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Re: Log in

The Legend
Posts: 16,480
‎06-05-2021 09:34 PM
Your post was blank @JosephT5362.
Did you mean to post a question?

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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