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Forum Posts

New customer referral

I am trying to set up an account with 48 for my husband. He has a basic Dora phone which he uses for calls and texts only as he has a stroke. I have entered his details but it won’t allow me to proceed

Overcharged

I recharged my sim on 20th October, it was with error and finally my Revolut is overcharged, I want my overcharged money back to my Account

SMS message

Hi. Recently joined the 48 network but SMS messages fail to send. iPhone 15.Searched the help and it states to delete and rest which seems a bit overkill. Surely this is just a setting, anybody know the settings for ‘mobile data’

Plan

Hi, I accidentally turned off auto-renew and manually purchased my next plan for €12.99 instead of my promotional price of €9.99.Now I can’t turn auto-renew back on, possibly because I have a queued plan.Could you please help me re-enable auto-renew,...

Plan

I’m trying to purchase the €9.99 Unlimited Data plan. After entering my bank card details, I get a message asking me to wait 5 minutes. I’ve already waited over 30 minutes, but the same message keeps appearing. My payment history shows “Transaction f...

Topping up phone

Your number is currently being ported over to 48. This can take a few hours. We'll text you when you're good to go. This message is still showing 8 hours after putting sim into three network unlocked phone. I cant add credit because of this. Anyone e...