on
06-07-2017
01:47 PM
- edited on
16-05-2025
03:19 PM
by
JerryJoseK0026
If you are facing issues connecting to the internet, please follow the steps below:
A note about personal hotspot setup on iPhones
Once you have your internet APN set up and data/internet access working, you can also use this connection as part of a personal hotspot (this will probably use up your data allowance more quickly than "normal" internet access, so keep an eye on your allowance and make sure that you don't breach the fair usage limits).
For android devices, once you have updated the APN settings correctly you should be able to use the hotspot.
For iOS devices, some people find that their iPhone do not show the personal hotspot option, in which case you might need to need to update the APN settings under the hot spot section. View our guide on how to set up hotspot for more details
The following third-party video also might be helpful to check and update the hotspot APN settings for iOS devices:
https://www.youtube.com/watch?v=1PF8dC-Ikc0
Please note: