The Knowledge Base
The Knowledge Base
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Knowledge Base Articles

Getting an error message on the phone.

  NETWORK UNLOCK OR UNLOCK CODE REQUIRED OR NETWORK LOCKED OR SIM LOCKED.   This message usually means your phone is locked to your old network. We do warn you about this before joining! Read our unlocking guide to find out how you can fix this.     ...

komal48 by Community Manager
  • 2787 Views
  • 0 comments
  • 0 like

Data APN Settings i.e. Internet & MMS Settings

An APN (Access Point Name) is a list of settings that allows your handset to connect to your network’s internet.  As part of our ongoing commitment to improve our network experience, 48 are making some changes to our data settings that require you to...

MartaM4747_0-1700820246498.png MartaM4747_1-1700820246503.png Picture12.png
komal48 by Community Manager
  • 347945 Views
  • 0 comments
  • 0 like

About your My48

  Where can I find you?    At 48, we live online, so all of the information that you need to know is available through the My48 website, here, and your My48 app on Android and iOS.   What’s My48 and how do I access it?    My48 is free self-service op...

jess_48 by Community Manager
  • 3039 Views
  • 0 comments
  • 0 like

All About Plans and Payments

  Effective as of the 5th of April 2022, we've launched a brand-new all data plan that will cover all of your needs, at an amazing price tag of just €12.99.   Our All-Data plan is available to both new and existing customers.    Fair usage policy ap...

48 €12.99 Plan Guide.PNG 48 Plan Guide 05.12.2023.PNG
jess_48 by Community Manager
  • 37363 Views
  • 0 comments
  • 0 like

48: About Our Network

  About Our Network   48 has 98% population coverage across Ireland. We're running on Three Ireland’s network, so our coverage is the same as theirs.     You can check your soon-to-be network coverage, here. Just choose the "new customer" option to s...

jess_48 by Community Manager
  • 2392 Views
  • 0 comments
  • 0 like

Joining 48: Who are We?

  So, you're thinking about joining 48 for the first time? The question isn’t why you should join, it’s why haven't you joined yet!      48 is a network for everyone: we keep things clear, uncomplicated, and to the point. We’re confident in who we ar...

jess_48 by Community Manager
  • 951 Views
  • 0 comments
  • 0 like

Getting Started: Returning to 48

  Check out our fantastic new plan and all the great features that are built into it, we really think you’ll enjoy the new changes! And don’t worry, you’ll still recognise us, as we have the same great network and sparkling personality as before!    ...

jess_48 by Community Manager
  • 3056 Views
  • 0 comments
  • 0 like

Getting Started: Moving Your Number

  Can I keep my Number? Absolutely, when you’re activating your SIM you will have a choice to move your number to 48 or select a new number from us. See the quick how-to video below:     It's worth noting that when you activate your 48 SIM, you can ...

jess_48 by Community Manager
  • 92168 Views
  • 0 comments
  • 0 like

Getting Started - How to Activate your 48 SIM.

  Yes, your SIM has arrived and you're ready and eager to get started.    You'll need to activate your 48 SIM when it arrives to finalise your account set up, receive your free 1GB and begin using your services.    Once your SIM is active, move your ...

Activate Sim .png
jess_48 by Community Manager
  • 58640 Views
  • 0 comments
  • 0 like

Getting Started - Order Your FREE 48 SIM.

    To order your free 48 SIM, visit the Order SIM section on 48.ie or order through your My48 app (available on Android and IOS), in hurry then just tap here.      Just a Head Ups: while your waiting for your SIM to arrive its best to check your pho...

jess_48 by Community Manager
  • 8653 Views
  • 0 comments
  • 0 like
Top Contributors