Can't get roaming to work in Seville

[KayB2053]

Hi I have roaming turned on and full allowance but no data (can’t use maps or calls). I’ve changed APN settings but it keeps reverting to internet.protium’s.be. Tried to save all details after inputting 48 APN settings but no joy??? This is the second time I’ve had issues yet my partner on GoMo has now problems and worked automatically. I’m using a Pixel 7a and updated the SIm when sent by 48 months ago. What am I doing wrong. Under APNs there are three options: Proximus internet, Proximus MMS and Proximus XCAP?

[dalyer]

If your SIM predates January 2023 then you may need a replacement to avoid roaming issues:

• https://48.ie/help/sim-replacement

If you are having roaming problems then check these two threads that may help:

• https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179
• https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/m-p/56352

If that doesn't help then you'll have to contact 48 support.

See the links in my signature below.