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Most Popular Questions

Want to know how to unlock your phone or set up your voice mail? Have a look through our most popula...

16 Posts

Internet

Having trouble accessing the internet, or need the latest settings? Look no further!

1802 Posts

Phones

Need a hand choosing a new phone, stuck for settings, or just want to chat about the latest mobile g...

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Memberships

Don't know your Don from your Guido? Need more info on your plan or change something on your account...

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Activity in Ask the 48 Community

How often do I need to buy a membership to keep my plan?

In 2021, there was a paragraph on this page that read as follow: What if I don’t buy membership every month will I lose the 7.99 offer?No we don’t roll like that, if you fancy a break from buying membership then you're free to take one. However if yo...

Activated free SIM but no 1GB data

I've just activated a free SIM that I received over a month ago but I'm not getting any data. I'm aware that I may have left it too long but it's unclear - I don't remember being told a specific date by which to activate it. So what, if anything, can...

Error with paying

I’ve tried countless times to buy a membership today and it just says error when I pay, I am a 48 customer for yearsAny ideas on how to fix this? thanks !!

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