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Ultimately you get back what you put in, so get in the know and lets collaborate to make your 48 network the best it can be.

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The Community is an active and collaborative place to learn more about events and ask questions to fellow fans! Check out our most popular conversations happening right now!

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Cannot renew plan

Hi! I can’t renew my plan, it says “ Oops. Something went wrong. Please contact care.” I need my internet now

Sim replacement

I ordered a replacement sim 2 times and it’s been almost 2weeks and I have not received any sim or email

Plan details

My sim no is 0894882895. I want to know the plan activated on my number and it's for how many months.

Reset pw email not received

Reset email doesnt arrive? Tried a couple of times. Have checked, email is correct, and its not in spam folder? Is there another way to change your pw?

Personal hotspot

Hi, I just changed phones for a iPhone 16 and, while I can use the mobile data, I can’t turn on the personal hotspot. Is there anything that I have to do?

Mobile

Internet is not working even having an active plan

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Welcome to your 48 community

The community is your space to get to know, and put your stamp on all things 48. Here you can:

• Be the CEO of your 48 info. We have detailed FAQ guides available in our 48 knowledgebase.
• Need answers, then your fellow 48’ers are waiting in Ask your community.
• Pay it forward and share your wisdom with others by answering their questions too.
• News room – keep up to date with latest news, competition T&C and idea’s forum.

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Latest from our Blog

Meet HelloGlobe! Your new travel eSIM.

With 48, we have you covered for travelling within the EU/UK with a generous roaming allowance of up to 20GB on our €12.99 plan. To support your travels outside of EU/UK, we have partnered with HelloG...

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Recruit and Get Double Rewards This Black Friday!

Recruit your friends. Earn BIG! This Black Friday, we’re turning up the perks for our Recruit and Reward Program. Invite your friends to join 48 Mobile and when they order a SIM by 28th Nov and purcha...

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Important Update: Missing Activation Codes

It has come to our attention that a small number of SIMs shipped recently might be missing an activation code. Don’t worry, you can still activate your SIM quickly and easily! If you can’t find the 6-...

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Important Update: Roaming in Russia

Important Update: Roaming in Russia The Russian government has recently introduced new security regulations that affect all mobile operators. What’s Changing? When you first connect to a Russian netwo...

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