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Ultimately you get back what you put in, so get in the know and lets collaborate to make your 48 network the best it can be.

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The Community is an active and collaborative place to learn more about events and ask questions to fellow fans! Check out our most popular conversations happening right now!

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Complaint

Hi all, I moved my son to the 12.99 payment plan, but the option for gifting a payment doesn’t work. I’ve checked with 48 and my bank. 48 took my money out of my bank account for 2 months but no payment was made on my sons account for those 2 months....

M

Hie my number is not working after moving to 48 from my old number

Internet connection

I've just returned to Ireland from the UK and can't get Internet connection when I'm away from WiFi

Data and roaming

My daughter is in Italy for a week and she can’t use her iPhone data or roaming outside of WiFi. Any suggestions pleaseThanks in advance

Cannot renew plan

Hi! I can’t renew my plan, it says “ Oops. Something went wrong. Please contact care.” I need my internet now

Sim replacement

I ordered a replacement sim 2 times and it’s been almost 2weeks and I have not received any sim or email

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Welcome to your 48 community

The community is your space to get to know, and put your stamp on all things 48. Here you can:

• Be the CEO of your 48 info. We have detailed FAQ guides available in our 48 knowledgebase.
• Need answers, then your fellow 48’ers are waiting in Ask your community.
• Pay it forward and share your wisdom with others by answering their questions too.
• News room – keep up to date with latest news, competition T&C and idea’s forum.

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Latest from our Blog

Meet HelloGlobe! Your new travel eSIM.

With 48, we have you covered for travelling within the EU/UK with a generous roaming allowance of up to 20GB on our €12.99 plan. To support your travels outside of EU/UK, we have partnered with HelloG...

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Recruit and Get Double Rewards This Black Friday!

Recruit your friends. Earn BIG! This Black Friday, we’re turning up the perks for our Recruit and Reward Program. Invite your friends to join 48 Mobile and when they order a SIM by 28th Nov and purcha...

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Important Update: Missing Activation Codes

It has come to our attention that a small number of SIMs shipped recently might be missing an activation code. Don’t worry, you can still activate your SIM quickly and easily! If you can’t find the 6-...

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Important Update: Roaming in Russia

Important Update: Roaming in Russia The Russian government has recently introduced new security regulations that affect all mobile operators. What’s Changing? When you first connect to a Russian netwo...

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