48 Community

Mobile data not working

Hi, my mobile data is not working for a few weeks now.I got my phone rebooted and everything put back on but only WiFi is working.I can only access the Internet and apps in my house.I brought it into the phone shop today and he said to contact you co...

Resolved! Change plans

Hi my guido membership is due to expire and automatic renew , how do I switch to don plan? And am I fixed on that then or can I change if it doesn't suit. Thanks

Roaming data

What is the point of having lots of data when it is so unreliable, so frustrating. Seriously thinking of changing provider!

iPhone/Safari problems connecting

Today when I tried to use a qr code I got the message ‘ Safari can’t open the page as you are not connected to the internet’. I switched off WiFi and restarted my phone but I still got the same message. I have lots of data. I have an iPhone. I usuall...

Calling international numbers

I’m originally from Denmark, so I’ll need a plan were I can call international. Right now I have the plan called “12.99” and I believe I can call contries outside Ireland with this plan? But everytime I try to call someone it says that I’m out of min...

I renewed manually my phone isn't accessing data

Trying to port number but saying "number not real"

I am just after switching over to 48 and I’m trying to transfer over my number and it is saying my number is not real. I have my old SIM card activated in another phone but it still doesn’t seem to be working

Moving number from 3 to 48 - no account number?

I am trying to move my mobile number from my business phone (operated by 3) to my home 48 phone. I am being asked to enter my 'account number' for my work phone to move the number. However 3 say this is not necessary for a pre-pay number. Is there t...