48 Community

Bank card expired and now can't buy €7.99 plan, just €12.99

Hi. My bank card that pays my bills monthly expired and I renewed it today but it is now saying my subscription expired and to renew it on a package it is now 12.99 per month. I was previously paying 7.99

No active plan

Hi my bank card was about to expire. Update new card details. Checked MY 48 app. Saying I have no active plan. Was on 7.99e plan for about 5 years.Now only option plan is 12.99e. Need to do something fast or I will be with out a phone.

Can't receive calls

I don't receive phones,if someone rings me

Cannot Pay (new customer, in process of transferring)

How do I pay?I`m in the process of transferring from Tesco to 48, transferring my number. tesco has been disabled at this point (so cannot receive text anymore there), new phone + provider not set up yet (so can`t receive text there either). How do I...

Cancelled subscription last month - charged again this month

I canceled my subscription last month and received an email confirmation from customer care, assuring me that my cancellation was processed successfully. However, despite this confirmation, I noticed that a payment was still deducted from my account ...

I’m unsuccessful in moving my old number

Can you holo me to change my old number is 0833563842

Can't receive SMS messages since porting number to 48

Since I gave my number to the operator 48 I never received SMS again

Network issues last few days in Wicklow

I have network issues in Newtownmountkennedy Greystones Wicklow it’s been 2 days can you plz have a look into this

Ported wrong number to my SIM & now my phone doesn't work

I wanted to add a new number to my sim plan & ported the number in, but now my original number is gone. I need to get this back. I have ordered a new sim & have tried to port my old number to that but 48mobile is looking for an account & I cant see m...

Can't log in to my son's account to top up

I usually top up my 3 children's sim's with their membership once every 3 months, because the twins 9 years old and my youngest is 7. I just did my son's number which is hunterhanratty39@gmail.com whose number is 0892142370 I did his months membershi...