48 Community

New Sim, New Number?

Will a new sim come with a new telephone number as I don't want to use/transfer my old number please?

A new sim

Hi I got a new phone but my sim is to small can you send me another sim with my same number please as I need the whole sim thank you

Paid my 12.99 and I didn’t show up on my 48

I paid for 12.99 plan today and it hasn’t shown up at all it say I have no data or calls left

Hi. My husband activated his new 48 card on 23rd of December, on the same date €25.98 was taking out of my account. My payment is not due until tomorrow. James has one month to pay. Please let me know what’s happening. I thought I will be getting a f...

Replace sim

Hi. I have lost my SIM card. How do I get a replacement? Thank you.

Bank card

How do I change my card details?

Double sim

Hello, I have a sim card already but I need a copy another one for my watch is this possible? I need a micro sim card for my smart watch and I want to order one for my number I already have.

Payments not working

My plan purchase is not going through. I wish to purchase 12.99 plan 5G pack. Payment is going through

I can’t recharge

Hello there I can’t Top-Up or recharge my account to use internet data can you please tell me why

Payment issue

I am trying to pay my 12.99 recharge plan in 48 my first transaction failed and it went into processing. It's already been a day no update so from now on when ever I try to add the plan it is saying your plan is under processing and can't go forward ...