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The Community is an active and collaborative place to learn more about events and ask questions to fellow fans! Check out our most popular conversations happening right now!

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Status of SIM order?

Good morning team of 48, I am waiting for the arrival of my SIM card, I would like you to please confirm if you sent it or not, or perhaps if it is accepted and if you can confirm the address to which you sent it, perhaps it is loss thank you so mu...

Can't buy plan - "oops something went wrong"

Hi all, I'm trying to upgrade to the 5g 12.99 plan. Every time I click upgrade I get this message  "Oops. Something went wrong. We are working on a fix. Check back shortly."    I've tried on my mobile and laptop.    Any help with this would be great ...

Can’t enable hotspot

On my iPhone it says to set up personal hotspot on this account contact carrier when I click set up personal hotspot and I tried apn settings of 48

Transfer my current email to student email adress

Hello,I had an active student email adress at the time of ordering my free sim, but I unaware of the plan available for students, now I have already received my sim via post and I'm yet to activate my sim,so would it be possible to transfer my email ...

APN isn't 48, it's Tesco. Is this normal?

I've just signed up to 48 on an Android phone. Once I installed the sim everything pretty much did itself. However, the APN is reading as Tesco Mobile and not 48. What's this about?

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Latest from our Blog

Premium SMS Update

Hello Everyone, We’re thrilled to announce that, thanks to your feedback , Premium SMS services are now available on 48 Mobile! Unlock access to special content and services with ease—give it a try t...

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EU/UK data roaming allowance update

Hello everyone, Effective 02 December 2024 , we have increased the monthly data roaming allowance in the EU/UK on the following plans: On the €12.99 plan; the allowance has increased from 14GB to 17GB...

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New Enhancements to Your My48 Dashboard!

We’re pleased to announce some fantastic updates to your My48 dashboard, designed to give you even more control and visibility over your usage.   What’s New? 1. Improved Data Gauge: Previously, your d...

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