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The Community is an active and collaborative place to learn more about events and ask questions to fellow fans! Check out our most popular conversations happening right now!

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Replacement SIM activation

I bought a new SIM card but when I tried to activate it I got the following message "Sorry, that SIM has already been registered. You can either ask an agent for help or just order another SIM."I just took the SIM out of a new packet . I am an existi...

SIM activation

I bought a new SIM card but when I tried to activate it I got the following message "Sorry, that SIM has already been registered. You can either ask an agent for help or just order another SIM."I just took the SIM out of a new packet

Unable to purchase plan

Hi all. I swapped over to 48 yesterday and ported my number across. I am able to receive calls and texts so the sim is working. However I am unable to purchase a plan or top up so I am unable to make calls. I have contacted customer care and they rai...

davie11 by • Newcomer
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Student

Hi i am a student and recently discovered that 48 offers a student plan with discounted plans. How do i activate it ?? And what docs will i have to submit ?? And where to submit them please guide me . @tirthvaghasiya.ire@gmail.com

Kildare

Just ordered a new simIt wont accept activation code

Request Refund

Hello,RE- Request refundIt has been overly difficult trying to set up my phone with 48 Mobile. After several attempts without success, I'd like to hand back the SIM, and request a refund. I will find an alternative provider option that works with my ...

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Welcome to your 48 community

The community is your space to get to know, and put your stamp on all things 48. Here you can:

• Be the CEO of your 48 info. We have detailed FAQ guides available in our 48 knowledgebase.
• Need answers, then your fellow 48’ers are waiting in Ask your community.
• Pay it forward and share your wisdom with others by answering their questions too.
• News room – keep up to date with latest news, competition T&C and idea’s forum.

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Latest from our Blog

Meet HelloGlobe! Your new travel eSIM.

With 48, we have you covered for travelling within the EU/UK with a generous roaming allowance of up to 20GB on our €12.99 plan. To support your travels outside of EU/UK, we have partnered with HelloG...

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Recruit and Get Double Rewards This Black Friday!

Recruit your friends. Earn BIG! This Black Friday, we’re turning up the perks for our Recruit and Reward Program. Invite your friends to join 48 Mobile and when they order a SIM by 28th Nov and purcha...

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Important Update: Missing Activation Codes

It has come to our attention that a small number of SIMs shipped recently might be missing an activation code. Don’t worry, you can still activate your SIM quickly and easily! If you can’t find the 6-...

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Important Update: Roaming in Russia

Important Update: Roaming in Russia The Russian government has recently introduced new security regulations that affect all mobile operators. What’s Changing? When you first connect to a Russian netwo...

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