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Number port to 48 failed - incorrect account type

PabloRojasO2836
Newcomer

Hi there,

I tried to transfer my phone number and y received a message from 48 who said : From 48: Your port to 48 was rejected due to an incorrect account type. Please contact your provider to confirm your details, then resubmit your request on My48>MyProfile>Move Your number

What was the issue with?... I need assistance. Thanks

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