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Re: Not receiving incoming calls

Newcomer
Posts: 2
‎14-11-2020 09:37 PM
I am having the same issue but this only happened during the day I was able to make and receive calls now I can only make out going calls, I will contact support in the morning and if they leave me waiting I will change provider, as this issue will continue to happen!
Posted from Generic Android 2.0
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Re: Not receiving incoming calls

Newcomer
Posts: 1
‎14-11-2020 09:56 PM
Cant receive incoming calls, can ring out ok. Same issue for couple people i know
Posted from Apple iPhone
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Re: Not receiving incoming calls

Newcomer
Posts: 1
‎30-11-2020 02:27 PM

Has this issue been resolved? I've been experiencing the same issue, cannot receive calls from mobile numbers. 

I can call out no problem, but callers are getting "cannot connect the call as dialed" when trying to contact me.

This has been ongoing for at least two weeks. 

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Re: Not receiving incoming calls

The Legend
Posts: 16,314
‎30-11-2020 02:32 PM

@JaneM6018 wrote:

Has this issue been resolved? I've been experiencing the same issue, cannot receive calls from mobile numbers. 

I can call out no problem, but callers are getting "cannot connect the call as dialed" when trying to contact me.

This has been ongoing for at least two weeks. 


 

You need to contact 48 support.


I am not a 48 employee so if you need to contact 48 support then please see here.
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Re: Not receiving incoming calls

Newcomer
Posts: 2
‎25-01-2021 10:45 AM
I'm having the same issue.Was Ur resolved .Thanks
Posted from Xiaomi Redmi Note 9 Pro
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Re: Not receiving incoming calls

[ Edited ]
The Legend
Posts: 16,314
‎25-01-2021 10:49 AM

@PatrickM0155 wrote:
I'm having the same issue.Was Ur resolved .Thanks

 

If everything else is working but you are not receiving calls from some or all numbers then you will need to contact 48 support as nobody here on the community forum will be able to fix this for you.

See the link in my signature below.

 

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then please see here.
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Re: Not receiving incoming calls

Newcomer
Posts: 2
‎01-03-2021 01:51 PM

my iphone does not since yesterday 28 Feb receive or make phone calls 

 

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Re: Not receiving incoming calls

Newcomer
Posts: 2
‎01-03-2021 01:53 PM

I also have the same problem, can someone please help

 

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Re: Not receiving incoming calls

The Legend
Posts: 16,314
‎01-03-2021 02:18 PM
You'll need to provide a bit more information.
Did it work before?
Do you have an active membership?
Did anything change on the phone? E.g. software update or settings changes?
Can you send/receive texts?
Does data work?
Any error messages when you try to make a call?
Have you contacted 48 support?

Hope this helps.

I am not a 48 employee so if you need to contact 48 support then please see here.
Posted from Generic Android 2.0
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