I am also facing the same issue. I have re-ordered my SIM several times but still didn't get it. I talked to the agent, and they ordered a SIM for me but even that has not arrived. Does anyone know which post they use, so I may ask them about the SIM?
@jammy2whale wrote: I ordered a new sim about 10 days ago but it never arrived. What should I do?
They use An Post. Are you sure that you're entering your full address correctly including eircode? I've heard reports that without an eircode the order doesn't get processed but I don't know if that's actually true.
Hope this helps.
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