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Re: Live chat

The Legend
Posts: 16,481
‎26-01-2021 08:53 AM
https://community.48.ie/t5/Memberships/customer-care-number/m-p/55275#M3965

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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Re: Live chat

The Legend
Posts: 16,481
‎26-01-2021 08:53 AM
https://community.48.ie/t5/Memberships/customer-care-number/m-p/55275#M3965.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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Re: Live chat

Newcomer
Posts: 1
‎13-05-2021 08:35 AM
My data is not working.
Posted from Apple iPhone
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Re: Live chat

The Legend
Posts: 16,481
‎13-05-2021 08:51 AM
Did it work before?
Did you configure your APN settings?

https://community.48.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493/highlig...

Hope this helps.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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Re: Live chat

Newcomer
Posts: 1
‎13-05-2021 02:36 PM

Hi,

I could not find the Web Chat of 48.ie so hopefully you can help.

I set up my Dad 5 months ago on 48.ie and all was working. 

This week, I tried moving my Mum onto 48.ie.  Unfortunately, I did the port on my Dad's account. So now, Dads number is working on my Mums phone. How can I port back my Dads number? Ideally, if I can access the  Move My Number screen, it should be able to do it, but we cannot access it as it has an active membership.

 

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Re: Live chat

The Legend
Posts: 16,481
‎13-05-2021 04:52 PM
Try contacting 48 support at support@48months.zendesk.com and they should be able to sort this out for you.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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Entered puk code too many times

Newcomer
Posts: 1
‎12-06-2021 08:49 AM
 
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Re: Live chat

The Legend
Posts: 16,481
‎12-06-2021 10:35 AM
Your post was blank @DarraghT2819.
Did you mean to post a question?

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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Re: Live chat

Newcomer
Posts: 1
‎12-06-2021 01:40 PM
Hello. My network is not working. Could you please check that. My renew payment date is 26th of this month. Regards. ELENA
Posted from Generic Android 2.0
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Re: Live chat

The Legend
Posts: 16,481
‎12-06-2021 02:00 PM
You need to contact 48 support about this.
They don't respond to posts here.
See the link in my signature below or email them at support@48months.zendesk

Hope this helps.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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