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Internet issues after moving from Tesco mobile to 48

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Anon
Posts: 0
‎16-05-2013 09:27 AM

I ported from Tesco Mobile.  Calls and texts are working fine.  The network ID shows Tesco instead of 48.

My problem is with the internet. I have a Samsung Galaxy S2 and deleted the Tesco APN setting and input the 48 settings, the  problem is it keeps losing the 48 settings and reverting to Tesco eventhough I deleted Tesco. Is this anything to do with Tesco Mobile showing as the Network?.

I have tried the Tweakker app and it resets to 48 settings once I am in a wifi area.  This is not much good when I am not in a wifi area.   

Any one got a solution as I never had this problem on other networks.

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Re: Internet issues after moving from Tesco mobile to 48

The Legend
Posts: 15,819
‎16-05-2013 11:08 AM

I've seen reports - here and on other mobile sites - of people reporting this "APN/settings reversion" problem but I still don't know why it happens. You might want to log a support request to see if 48 can advise you on this:

 

http://help.48months.ie/requests/new

 

And if this is a common issue with a known problem or diagnostic approach then it probably merits a FAQ post.

 

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then please see here.

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Re: Internet issues after moving from Tesco mobile to 48

The Legend
Posts: 15,819
‎16-05-2013 11:08 AM

I've seen reports - here and on other mobile sites - of people reporting this "APN/settings reversion" problem but I still don't know why it happens. You might want to log a support request to see if 48 can advise you on this:

 

http://help.48months.ie/requests/new

 

And if this is a common issue with a known problem or diagnostic approach then it probably merits a FAQ post.

 

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then please see here.
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Re: Internet issues after moving from Tesco mobile to 48

Newcomer
Posts: 2
‎20-10-2020 07:40 PM
My mobile data isnt working
Posted from Generic Android 2.0
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Re: Internet issues after moving from Tesco mobile to 48

The Legend
Posts: 15,819
‎20-10-2020 09:02 PM
You need to configure your internet/APN settings

https://community.48.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M12560

Hope this helps.

I am not a 48 employee so if you need to contact 48 support then please see here.
Posted from Generic Android 2.0
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