@MariaG9779 wrote:
Top up membership and no data
You'll need to post a bit more info if you want assistance from the community forum.
What does your My48 account say about your membership/plan status and data balance?
What does your transactions page say about recent transations?
Did you perhaps use up your current membership/plan data allowance in which case you may need to buy a data add-on in order to continue using data until the membership/plan period expires and the new one starts?
Remember that if you buy a new membership/plan while you still have one active that has not yet expired then the new one stacks to kick in when the current one eventually expires - the new one does not start immediately.
If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com
I am not a 48 employee - if you need to contact 48 support then please
click here - if the Chat Now option does not appear on that page then keep trying until it does.
