Memberships
Don't know your Don from your Guido? Need more info on your plan or change something on your account? This is the section for you.
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Forum Posts

Inactive sim

Trying to pay memebership but keeps saying it’s inactive when I try to activate it says it has been already

Is the 40GB plan worse than the Guido in any way?

Hi,I'm thinking of changing from Guido membership to the 40GB membership. I have looked at the description of the 40GB plan to see how it compares to the Guido. All seems good, but I don't trust myself to have spotted whether there is any downside to...

cannot use my credit to buy mobile minutes

Hi, I have Guido membership, I ran out of mobile minutes, I bought €3 credit, now I cannot find a way to use that credit to buy mobile minutes. I found instructions in the community but when I go into memberships and select flexi data as instructed i...

Charged but serviced not provided

Hello, yesterday I saw that my initial membership was finished, so I decided to get a new one. I paid for it, my credit card was charged, but my balance is still 0 and the new membership doesn't show . I have no data, even though that was 100gb. Is t...

Referred 2 new members and no credit applied

Anyone any idea how long this is supposed to take? Referred 2 new members and they signed up with the link and a week later no sign of the credit. To top it off, web chat is not working, any idea what else I can do?

Resolved! How can I add a second membership?

Hi,I'd like to set up two memberships on my 48 account so that I can pay for monthly plans for my parents.I've set up the first membership on the 7.99 offer but can't see how to add a second membership on the same account.Can someone point me in the ...

Resolved! Bm10 mini phone

Bm10 (2G) i am receiving in-coming calls but cannot make outgoing calls. Sim has been activated and I have purchased membership