48 Community

Cancelling a membership

I want to cancel my my48 account

Membership money taken but it didn't renew

A colleague had her membership taken as normal from the bank. However her phone is now disconnected and says she does not have a membership on the app when she logs in. Anyone else have this problem

why can't I top up my account!? ststema gives out that serai

How do I add unused GB to the safe ?

How do I transfer some unused GN to the Safe. When I have some stored GB there can I transfer it back to my monthly usage when I’m running out ?

I cant buy my membership. I activate my sim and already used

Have to reset password every time when I login to My48

Hi all, Every time I want to login to my My48 account (both using web and app), I get the message that my username/password is incorrect and am unable to login. I have to reset my password and then I am able to log in. This works for a day or so, and...

Change the phone number

I am in 48 since beggining, and now i have to change phone number, cos of my private problems. Is any chance change the number or i have to keep old 1?

My Credit card wont work and i cannot find a contact number

Hi im a new or im back to 48 mobile after been away for a few months only to find my old number turned off And my credit card wont work   and i don't understand why. There is no 48 mobile on the system i used to buy a voucher from so in other words n...

Changing billing date

Hi can I change my billing date? Thanks

Data balance

How do I clear the data balance on the phone and get rid of credit can I share it