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Old and New number.

Newcomer
Posts: 4
‎24-06-2014 09:25 PM

Just after registering with 48. Clicked the option to keep my old number when I was finally registered, I was told I now have a new number..When I then click on 'Move my Number' it says the transfer is in progress...what number will I end up having? 

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Accepted Solutions

Re: Old and New number.

The Legend
Posts: 16,020
‎24-06-2014 09:35 PM

You will end up with your old number ported over.

When did you register?

Give it a few (porting/office) hours and if it hasn't ported by then contact 48 support as explained here:

 

How do I keep my old number?

 

Note the porting/office hours:

 

*** Please note: Number transfer hours are 8am to 6pm Mon to Fri, 10am to 4pm Sat and Sun.

 

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then please see here.

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Re: Old and New number.

The Legend
Posts: 16,020
‎24-06-2014 09:35 PM

You will end up with your old number ported over.

When did you register?

Give it a few (porting/office) hours and if it hasn't ported by then contact 48 support as explained here:

 

How do I keep my old number?

 

Note the porting/office hours:

 

*** Please note: Number transfer hours are 8am to 6pm Mon to Fri, 10am to 4pm Sat and Sun.

 

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then please see here.
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Re: Old and New number.

Newcomer
Posts: 4
‎24-06-2014 09:41 PM

Thats great thanks!

I only registered a half hour ago and  wasn't sure what was happening! 

 

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Re: Old and New number.

The Legend
Posts: 16,020
‎24-06-2014 09:57 PM

OK - as you can it is outside of number porting hours right now.

All going well 48 should get on the case and port your number tomorrow morning and it should be done by 10am.

If not contact support as suggested above.

 

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then please see here.
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Re: Old and New number.

Anon
Posts: 0
‎30-06-2014 05:38 PM
Registered new sim with old number before 12pm still waitin for it to activate any advice
Posted from Apple iPhone
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Re: Old and New number.

The Legend
Posts: 16,020
‎30-06-2014 06:58 PM
See my second last post above.
Contact support as explained in the number porting key post.

Hope this helps.

I am not a 48 employee so if you need to contact 48 support then please see here.
Posted from Generic Android 4.1
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Re: Old and New number.

Visitor
Posts: 5
‎08-10-2014 10:31 AM
Im having difficulties with my Sim I type in my pin and it accepts it then another thing comes up and it says Sim network unlock pin
Posted from Huawei Y530-U00
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Re: Old and New number.

Visitor
Posts: 5
‎08-10-2014 10:32 AM
Does anyone know how to get by this .?
Posted from Huawei Y530-U00
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Re: Old and New number.

The Legend
Posts: 16,020
‎08-10-2014 10:41 AM

You mean the PIN/PUK? If so see here:

 

I forgot my PIN code

 

Otherwise are you sure that the phone is unlocked for use on any network? If not then you need to get it unlocked to use it on 48.

 

http://www.48months.ie/unlock-your-phone

 

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then please see here.
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Re: Old and New number.

Visitor
Posts: 5
‎08-10-2014 10:43 AM
Meteor for some reason is say that I'm not registered with them any more and won't give me a response and that my deal was cancelled with them .I have my pin it just says Sim network unlock pin.
Posted from Huawei Y530-U00
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