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Forum Posts

Data roaming

I have eventually got a network , but I have no 3G , I web chatted to 48 for an hour 2 days ago they said I would get an email from the technical dept but nothing

Roaming

I have yet again left the country for work , and for the 3 rd time since joining 48 I have no service in greece

Mobile data problem

Hi ,why am I not receiving Mobile data when im outside mt house even when its switched on please

Data not working

I changed phone it's all unlocked and my 48 is working perfectly but not for data when I leave the house wifi. Its a new phone the oneplus8T. Can anyone help me sort this? I need data when no wifi for work.

Internet

I just got a message saying i have used all my internet allowance? I pretty sure I haven't and this has happened before?

benjy96 by Newcomer
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  • 6 replies
  • 1 like

Faulty Mast

Hello, I reported this issue on the 5th of December and didnt recieve a reply. Case Ref No INC0628139, Mast Ref MY0063. Service at this location is intermittent on all bands.Cell is shrinking and was completely out for 3 hours today.  Its not accepta...

Softify not working

Softify is not working on my One plus 3T. I get message no Internet connection in Softify app. There is no issue using Netflix, YouTube or Prime Video. Also if I use a Lycamobile sim in same phone, the Softify app works. I think it's some APN setting...

No option to buy an internet add on?

HI, I cannot add a 1gb mobile data like I always could? Please advise as I need mobile data tomorrow urgently tomorrow and my membership is not renewing for another 4 days 

Resolved! Hotspot option disappeared iOS 14 iphone

The option to hotspot has disappeared from my iPhone since moving to 48 recently and updating to iOS 14 (I don’t know if it happened before I updated the phone or not). Is this because 48 doesn’t allow hotspotting or is it another issue?