Showing results for 
Search instead for 
Do you mean 

No roaming data in the UK

Posts: 1
‎27-08-2018 10:30 AM

I'm a new member, and had a weekend in the UK where I couldn't get online at all. I was able to receive texts (tried using the tweaker site that sent me an SMS).


I was very disappointed with the service of course but I have to say the support people were great. Over wifi I text-talked to two people on the website chat who offered advice about APN settings, and then I started messaging the Facebook page where I got reasonably timely responses.


For future reference:

My phone (S7edge) only ever connected to the O2 UK network. I changed the APN to etc, but no luck.

If I changed the MCC to 206 and MNC to 01 (as suggested by one support person) my phone refused to let me see or edit the APN settings at all.


I changed the settings multiple times. I rebooted my phone, I toggled data on/off, I made sure data roaming was on. However I wanted to enjoy my holiday and I didn't want to spend all my time fiddling with settings so I gave up in the end. Typing support queries on a phone screen, then switching to the settings screen to test got frustrating.


My wife complained that she couldn't ring me, but I may have reset the APN settings at that time out of frustration so didn't test that properly. (SMSes did arrive from the tweak site earlier while I was attempting to fix things)


One final suggestion from support was to try the SIM in another phone but we were so tired of trying things without success I didn't bother. My phone used to work fine on Meteor/Eir roaming. Could it be the SIM itself?


I write this wondering if I'm not alone in resolving roaming problems at all?


I'm back in Ireland now so I can't test anything else, sorry.


Re: No roaming data in the UK

The Legend
Posts: 15,117
‎27-08-2018 10:41 AM
It's very strange that roaming in the EU works no problem for some people but quite a few other people have problems like yours that can't seem to be overcome.
I don't understand why 48 can't simply fix things so that this works straight off for everybody...

While I'm here...

I was in France recently and had a Don membership.
And yet I was still able to RECEIVE texts even though nothing else worked (as expected).
I found that very odd.

Somebody else with me had a Guido membership and things worked although reception was very poor but I think that was simply the are that we were in and the local phone coverage.

I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3

Welcome to the 48Community!

To take part in the discussions or to post your own question, you'll need to register so If you haven't already registered, now is a good time to do so. Register now >>

While you're here, check out our "Featured Topics" below.

Our Troubleshooting Guide and Knowledgebase contain help and support articles and popular questions to help you as a 48 customer.

Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community