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Can only get LTE not 4G on new SIM

yarrum
Newcomer

Hi, I can only get LTE, my new 4G sim is not working?

6 REPLIES 6

dalyer
The Legend
The Legend

That's not unusual.

4G networks often give an LTE connection.

And some phones don't distinguish between the two when displaying connection details.

I don't see how you can say it's not working?

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Thanks for your reply. I did see 4G displayed initially but now LTE so I suspected something was up. Thanks

 

DennisO9327
Newcomer
 

Your post is blank @DennisO9327 - did you mean to ask a question or post a comment?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

ChristianM4870
Newcomer
Don’t listen to that guy, he’s no help.

LTE is a weaker signal than 4g,
I’ve had the same issue from the beginning,
I found that with Apple you need to go to sim application, press going abroad, then press manual and then press international.

I don’t know why this works but it’s the only way for me to get 4g- very inconvenient but works