48 Community

dansboro · ‎19-09-2020

Hi, haven't been able to access Internet on phone for the last week or so. Regards David

dalyer · ‎19-09-2020

Did it work before that?
Did something change in the meantime m
E.g. software update or settings changes?
Try deleting your APN settings and reconfiguring them.
See here

https://community.48.ie/t5/The-Knowledgebase/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/53...

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎25-09-2020

Did that help at all @dansboro?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dansboro · ‎26-09-2020

Yes, that worked fine. Thanks very much.

dalyer · ‎26-09-2020

Great - glad it helped @dansboro .

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.