https://community.48.ie/t5/Just-Hang-Out/what-is-going-on-i-cannot-get-answers-to-a-simple-question/m-p/75147#M2966 <P>You don't seem to have asked this question before here on the Community Forum so I'm not sure what you're referring to about not getting any answer?</P> <P>I presume by direct debit you mean membership plan auto-renewal which is actually a Recurring Card Payment or Continuous Payment Authority and not a direct debit?&nbsp;</P> <UL> <LI><A href="https://48.ie/my48/settings/payment-details" target="_blank" rel="noopener">https://48.ie/my48/settings/payment-details</A></LI> </UL> <P>And by "my credit shows zero" you mean that your cash credit balance is zero?</P> <P>When a membership plan is bought, either manually or via auto-renewal, your cash credit balance stays zero.&nbsp;</P> <P>The money paid for the membership is gone and isn't represented as part of your cash credit balance.</P> <P>A membership plan and cash credit are totally different things.&nbsp;</P> <P>This might help to clarify matters for you:</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/All-About-Plans-and-Payments/ta-p/53105" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledge-Base/All-About-Plans-and-Payments/ta-p/53105</A></LI> </UL> <P>If that doesn't help then you'll need to explain your issue more clearly and in more detail.&nbsp;</P> <P>If you need to contact 48 support then see the links in my signature below.</P> Tue, 22 Sep 2026 13:54:08 GMT dalyer 2026-09-22T13:54:08Z https://community.48.ie/t5/Just-Hang-Out/what-is-going-on-i-cannot-get-answers-to-a-simple-question/m-p/75146#M2965 why is it i cannot get an answer to a simple q. l am on d/ debit payment yet my credit shows zero?? Tue, 22 Sep 2026 13:28:04 GMT https://community.48.ie/t5/Just-Hang-Out/what-is-going-on-i-cannot-get-answers-to-a-simple-question/m-p/75146#M2965 jamesl1703 2026-09-22T13:28:04Z https://community.48.ie/t5/Just-Hang-Out/what-is-going-on-i-cannot-get-answers-to-a-simple-question/m-p/75147#M2966 <P>You don't seem to have asked this question before here on the Community Forum so I'm not sure what you're referring to about not getting any answer?</P> <P>I presume by direct debit you mean membership plan auto-renewal which is actually a Recurring Card Payment or Continuous Payment Authority and not a direct debit?&nbsp;</P> <UL> <LI><A href="https://48.ie/my48/settings/payment-details" target="_blank" rel="noopener">https://48.ie/my48/settings/payment-details</A></LI> </UL> <P>And by "my credit shows zero" you mean that your cash credit balance is zero?</P> <P>When a membership plan is bought, either manually or via auto-renewal, your cash credit balance stays zero.&nbsp;</P> <P>The money paid for the membership is gone and isn't represented as part of your cash credit balance.</P> <P>A membership plan and cash credit are totally different things.&nbsp;</P> <P>This might help to clarify matters for you:</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/All-About-Plans-and-Payments/ta-p/53105" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledge-Base/All-About-Plans-and-Payments/ta-p/53105</A></LI> </UL> <P>If that doesn't help then you'll need to explain your issue more clearly and in more detail.&nbsp;</P> <P>If you need to contact 48 support then see the links in my signature below.</P> Tue, 22 Sep 2026 13:54:08 GMT https://community.48.ie/t5/Just-Hang-Out/what-is-going-on-i-cannot-get-answers-to-a-simple-question/m-p/75147#M2966 dalyer 2026-09-22T13:54:08Z