topic International service in Just Hang Out

International service

maccer1603 — Sun, 21 Jan 2018 18:07:29 GMT

Hi I’m in France but can’t connect to network. Ha worked before.

Re: International service

dalyer — Sun, 21 Jan 2018 20:15:07 GMT

Are you on a Guido membership?
EU roaming only works on a Guido membership.
If you are on Guido then, since you seem to be using an iPhone then this issue, due to the stupid way that Apple do things, may be relevant.
You may need to be patient and persistent to get it working.
Toggling airplane mode on and then off and trying the roaming profile reconfiguration tip quickly may help.

http://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862

Hope this helps.

Re: International service

dalyer — Sun, 21 Jan 2018 22:21:20 GMT

Did that help at all @maccer1603?

Re: International service

maccer1603 — Mon, 22 Jan 2018 07:06:38 GMT

I’m afraid not. I have an iPhone 6, have tried turning airplane mode on and off loads of times. Goes searching for a network, tries to connect then just comes up ‘No service’

Re: International service

dalyer — Mon, 22 Jan 2018 09:16:56 GMT

You have to keep trying and maybe use the airplane mode trick.
Blame Apple for this stupid problem.

Hope this helps.

Re: International service

dalyer — Mon, 22 Jan 2018 09:18:24 GMT

By the way are you sure that after you toggle airplane mode on and then off you are trying this reconfiguration?

http://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862

Re: International service

dalyer — Mon, 22 Jan 2018 15:31:07 GMT

Any update @maccer1603?

Re: International service

maccer1603 — Wed, 24 Jan 2018 06:05:36 GMT

Working now thanks.

Re: International service

dalyer — Wed, 24 Jan 2018 08:37:41 GMT

Great. Was it just a case of trying the roaming profile reconfiguration persistently until it took effect?