topic Re: Auto renew in Just Hang Out

Auto renew

badger2000 — Thu, 08 Oct 2015 10:06:45 GMT

I have my membership set to auto renew, and to use my credit first before my card.

My balance is 10.75. Will it take the 10.75 from my credit, and then 9.25 from my card, or must my credit be 20?

Thanks.

Re: Auto renew

dalyer — Thu, 08 Oct 2015 10:28:55 GMT

Hmmm - interesting...

I suspect that if your credit balance is not enough then it will charge the full amount to your card rather than taking whatever credit is there and then charging the balance to the card.

But you probably need to ask 48 support for clarification to be sure - or just wait and see what happens.

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

Re: Auto renew

badger2000 — Fri, 09 Oct 2015 06:57:38 GMT

Ok, thanks for the reply and the link.

Re: Auto renew

badger2000 — Fri, 09 Oct 2015 09:51:21 GMT

Update from 48 Rep

The credit must be taken in full. So I need to top up by 9.25 to have 20. Otherwise the full 20 will be taken directly from the card.